IT Support

  • Diary 2026-02-24: Field Calls, Installations, and Repair, all over Delhi – NCR

    Diary 2026-02-24: Field Calls, Installations, and Repair, all over Delhi – NCR

    The diary entry outlines a demanding workday for an IT service team managing various technical challenges across the Delhi-NCR region. The staff is currently balancing on-site installations of biometric attendance systems and electronic locks with complex hardware repairs back at their main office. Specifically, the text highlights the mechanical and compatibility struggles involved in…

  • Canon Printer Error Code 202E: A Technician’s POV and Step-by-Step Guide

    Canon Printer Error Code 202E: A Technician’s POV and Step-by-Step Guide

    Canon MF3010 Error 202E Fix | Scanner Issue Troubleshooting Guide Recently, we, at Tech-AD, received a customer issue with a Canon MF3010 printer that displayed the error code 202E. This error prevented the printer from performing its primary functions—printing and scanning. Here’s how I diagnosed and resolved the problem. Understanding the Issue ‘When in…

  • Saying Goodbye to Windows 10: What’s Next for You?

    Saying Goodbye to Windows 10: What’s Next for You?

    Windows 10 End of Support 2025 | Upgrade Guide to Windows 11 The End of an Era: Windows 10 Support Is Ending – Here’s What You Need to Know Microsoft has officially announced the end of support for Windows 10, marking a significant milestone in the lifecycle of one of the company’s most popular…

  • Why? Were We Too Late?

    Why? Were We Too Late?

    Why We Lost a PC Sale | Lessons from Urgent Desktop Request Case Study The request was for assembled or refurbished PCs to keep the cost low, with the expected configuration being i5 10th/11th Gen, 8GB RAM, and 500GB SSD. At 5 PM on Saturday, 28 December 2024, we received an urgent call needing…

  • An Assembled PC and a Success Story

    An Assembled PC and a Success Story

    Budget Custom PC Build Case Study | ₹14,000 Desktop with Data Recovery How we delivered a budget custom PC and earned a new project and 5 star ratings. The Job: A customer contacted us for help with his 13-year-old PC. It was running on Intel Core 2 Duo, 3 GB DDR2 RAM and a…