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Why We Lost a PC Sale | Lessons from Urgent Desktop Request Case Study The request was for assembled or refurbished PCs to keep the cost low, with the expected configuration being i5 10th/11th Gen, 8GB RAM, and 500GB SSD. At 5 PM on Saturday, 28 December 2024, we received an urgent call needing…

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Customer Cancelled Order Case Study | Building Trust Over Short-Term Profit The customer cancelled the order an hour before delivery. Transferring the risk and the cost to the customer, we believe, will not be a great business idea. As a young business once ability to do business highly depends on the ability to take…