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The Digital Wild West: Why Cybersecurity is Everyone’s Epic Saga
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We live in an age where our entire lives, which is our money, our memories, our sensitive records, and our deepest secrets are just reduced to ones and zeros, flying across the globe in mere milliseconds. This digital transformation has been miraculous; however, it has turned the Internet into a modern-day “Digital Wild West,”…
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When Half the Office Goes Offline—
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We have recently acquired an Annual Maintenance Contract for a client with over 70 users in Kalkaji, New Delhi. It is one of our bigger clients. Usually, we recommend a Resident Engineer (RE) for businesses with a user size of over 50, but it’s not mandatory. The IT Infrastructure has matured, and there are…
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Fixing ESSL X990 Connection Error with eTimeTrackLite
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When one of our supported businesses faced repeated connection failures between their legacy ESSL X990 biometric attendance machine and the eTimeTrackLite software, it turned into a deep troubleshooting journey. The device refused to connect and displayed the persistent error: “W Device Error, Failed Connect Device” Troubleshooting Steps That Didn’t Work Our IT team tried…
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Tech-AD India: Your Trusted Service Partner in IT Installations
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When a late-night call came in, Tech-AD India got to work, setting up five LG signage displays in banks across Delhi-NCR. Some installs were easy, but others had blocked ports and missing network connections. Despite the hurdles, our team worked fast and smart to help businesses keep things running smoothly.
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Canon Printer Error Code 202E: A Technician’s POV and Step-by-Step Guide
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Recently, we, at Tech-AD, received a customer issue with a Canon MF3010 printer that displayed the error code 202E. This error prevented the printer from performing its primary functions—printing and scanning. Here’s how I diagnosed and resolved the problem. Understanding the Issue ‘When in doubt, check the manual’ this is our motto and what…
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Fix the ‘No Boot’ Error (0x000014c)
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Recently, our team faced a challenging ‘No Boot’ error (0x000014c) on a custom-built PC. This error left the system unable to boot, causing concern over potential data loss and client downtime.If you are facing similar issue, don’t worry—it’s fixable. In this blog, we’ll walk you through the steps we took to resolve this error…
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Resolving a Client’s Excel Issue: Office Blues featuring MS-Excel.
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December 30th: The Request Yesterday, we received a request from one of our clients: an employee was unable to open Excel files on his system. December 31st: Troubleshooting Begins Attempting to assist remotely proved to be a challenge. The client’s system was slow and outdated, making it impossible to install AnyDesk for remote access.…
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From Troubleshooting to Sale
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Sometimes, the best outcome isn’t just about solving the immediate problem but also about finding the best path forward for the client. Call of Concern We received a call early in the morning from a client, an employee at a firm Tech-AD has an Annual Maintenance Contract (AMC) with. He wasn’t able to connect…
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Order cancellations hurt, but good market relations rescue
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The customer cancelled the order an hour before delivery. Transferring the risk and the cost to the customer, we believe, will not be a great business idea. As a young business once ability to do business highly depends on the ability to take risks. If customers place an order, they are free to cancel…
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Your assembled PC does not work without a Graphics Card. This can be the reason…
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Short Answer: You have a Motherboard with HDMI and VGA ports but the processors do not have integrated graphics. However, this can happen with both AMD and Intel Processor systems. In this post, we exclusively discuss Intel Processors.