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Tech-AD India Network Solutions performed an on-site assessment for a commercial office in Delhi-NCR, planning robust IT infrastructure, including structured cabling, a 15U network rack, and six CCTV cameras. The design aimed for optimal workstation connectivity across four zones, strategically utilizing existing channels to minimize installation disruption and costs.

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Office Network Issue Case Study | Slow Internet Troubleshooting & Switch Fix We have recently acquired an Annual Maintenance Contract for a client with over 70 users in Kalkaji, New Delhi. It is one of our bigger clients. Usually, we recommend a Resident Engineer (RE) for businesses with a user size of over 50,…

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ESSL X990 Not Connecting? Fix “W Device Error Failed Connect Device” When one of our supported businesses faced repeated connection failures between their legacy ESSL X990 biometric attendance machine and the eTimeTrackLite software, it turned into a deep troubleshooting journey. The device refused to connect and displayed the persistent error: “W Device Error, Failed…

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Canon MF3010 Error 202E Fix | Scanner Issue Troubleshooting Guide Recently, we, at Tech-AD, received a customer issue with a Canon MF3010 printer that displayed the error code 202E. This error prevented the printer from performing its primary functions—printing and scanning. Here’s how I diagnosed and resolved the problem. Understanding the Issue ‘When in…

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IP PBX & Ethernet Network Setup Case Study | Office Intercom Installation BriefInstall Ethernet and Intercom systems in and across two offices that are located around 50 meters apart on the same floor. The Job Part 1: At Old Office- 15 open work desks, 2 cabins, and 1 conference. i) Installing IP PBX system.…

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Why We Lost a PC Sale | Lessons from Urgent Desktop Request Case Study The request was for assembled or refurbished PCs to keep the cost low, with the expected configuration being i5 10th/11th Gen, 8GB RAM, and 500GB SSD. At 5 PM on Saturday, 28 December 2024, we received an urgent call needing…

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Customer Cancelled Order Case Study | Building Trust Over Short-Term Profit The customer cancelled the order an hour before delivery. Transferring the risk and the cost to the customer, we believe, will not be a great business idea. As a young business once ability to do business highly depends on the ability to take…