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When Half the Office Goes Offline—
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We have recently acquired an Annual Maintenance Contract for a client with over 70 users in Kalkaji, New Delhi. It is one of our bigger clients. Usually, we recommend a Resident Engineer (RE) for businesses with a user size of over 50, but it’s not mandatory. The IT Infrastructure has matured, and there are…
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Fixing ESSL X990 Connection Error with eTimeTrackLite
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When one of our supported businesses faced repeated connection failures between their legacy ESSL X990 biometric attendance machine and the eTimeTrackLite software, it turned into a deep troubleshooting journey. The device refused to connect and displayed the persistent error: “W Device Error, Failed Connect Device” Troubleshooting Steps That Didn’t Work Our IT team tried…
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New IT-Infra Project at Faridabad
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We are excited to announce that our long-time client has chosen us to be their IT infrastructure consultants for their new office in Faridabad. Project Detail The office will be a 30-seater commercial space featuring 5 private cabins, a 10-seater cafeteria, a 6-seater common area, a 10-seater conference room, and a reception area at…
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Tech-AD India: Your Trusted Service Partner in IT Installations
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When a late-night call came in, Tech-AD India got to work, setting up five LG signage displays in banks across Delhi-NCR. Some installs were easy, but others had blocked ports and missing network connections. Despite the hurdles, our team worked fast and smart to help businesses keep things running smoothly.
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Canon Printer Error Code 202E: A Technician’s POV and Step-by-Step Guide
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Recently, we, at Tech-AD, received a customer issue with a Canon MF3010 printer that displayed the error code 202E. This error prevented the printer from performing its primary functions—printing and scanning. Here’s how I diagnosed and resolved the problem. Understanding the Issue ‘When in doubt, check the manual’ this is our motto and what…
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EPBAX Installation, Configuration, and Network Cabling
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BriefInstall Ethernet and Intercom systems in and across two offices that are located around 50 meters apart on the same floor. The Job Part 1: At Old Office- 15 open work desks, 2 cabins, and 1 conference. i) Installing IP PBX system. ii) Configuring it to be in sync with preexisting intercom network Part…
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Why? Were We Too Late?
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The request was for assembled or refurbished PCs to keep the cost low, with the expected configuration being i5 10th/11th Gen, 8GB RAM, and 500GB SSD. At 5 PM on Saturday, 28 December 2024, we received an urgent call needing two desktops to support office and accounting work at hospitals in Noida and Gurgaon.…
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Order cancellations hurt, but good market relations rescue
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The customer cancelled the order an hour before delivery. Transferring the risk and the cost to the customer, we believe, will not be a great business idea. As a young business once ability to do business highly depends on the ability to take risks. If customers place an order, they are free to cancel…