Author: Alok Kumar

  • Why? Were We Too Late?

    Why? Were We Too Late?

    The request was for assembled or refurbished PCs to keep the cost low, with the expected configuration being i5 10th/11th Gen, 8GB RAM, and 500GB SSD. At 5 PM on Saturday, 28 December 2024, we received an urgent call needing two desktops to support office and accounting work at hospitals in Noida and Gurgaon. The…

  • Resolving a Client’s Excel Issue: Office Blues featuring MS-Excel.

    Resolving a Client’s Excel Issue: Office Blues featuring MS-Excel.

    Issue with Microsoft Office December 30th: The Request Yesterday, we received a request from one of our clients: an employee was unable to open Excel files on his system. December 31st: Troubleshooting Begins Attempting to assist remotely proved to be a challenge. The client’s system was slow and outdated, making it impossible to install AnyDesk…