What is Annual Maintenance Contact (AMC)
An Annual Maintenance Contract (AMC) is a service agreement between you and Tech-AD that ensures your devices receive regular maintenance and servicing throughout the year. With AMC, you can focus on your business while we handle the routine care and technical issues of your critical devices.

Comprehensive vs. Non-Comprehensive AMC
Comprehensive AMC
A service agreement where the annual fee covers maintenance, servicing, and the replacement of faulty parts.
Features:
- Includes labor charges, servicing, and spare parts replacement.
- Ensures minimal additional costs, as most repairs and replacements are covered.
- Ideal for businesses that want a worry-free solution and predictable expenses.
Non-Comprehensive AMC
A service agreement where the annual fee covers only maintenance and servicing, while the cost of replacement parts is chargeable.
- Includes labor charges and servicing but excludes spare parts.
- Additional charges are incurred for parts replacement or repairs. Such cost will be communicated beforehand for approval.
- Suitable for businesses looking for a lower upfront cost with flexibility to pay for repairs as needed.
What Does AMC Cover?
Our AMC services include:
- Preventive maintenance and servicing of devices
Preventive maintenance saves you money in the long run. By paying a fixed annual fee, you can avoid unexpected and costly repairs that might occur due to wear and tear, power surges, viruses, malware, etc. It also helps you save on the cost of buying spare parts or new equipment by ensuring your existing devices remain in good condition. - Prompt troubleshooting and diagnostic of issue
Timely troubleshooting and diagnostics ensure that any issues with your devices are identified and addressed quickly. This minimizes downtime, prevents minor issues from escalating into major problems, and keeps your operations running smoothly. - Periodic system updates and hardware checks
Regular updates and hardware checks are critical to maintaining the optimal performance of your devices. Routine hardware checks help identify potential issues early, extending the lifespan of your equipment. - Remote Support where applicable
Where applicable, we provide remote support to resolve issues quickly and efficiently. This instant assistance minimizes downtime and ensures your business operations continue uninterrupted.
Devices We Cover
- Laptops
- Desktops
- Biometric Devices
- Printers
- CCTV Cameras
- Servers.

Contact Us for Quote
Keep your systems running smoothly with Tech-AD’s reliable and cost-effective AMC services. Contact us today for a tailored quote that meets your business needs.
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